1. Introduction
Welcome to Tosan Aji. By accessing or using our website and services, you agree to be bound by these Terms & Conditions and our Privacy Policy.
Tosan Aji is operated by [legal company name], registered at [address], [chamber of commerce / company number], VAT [number].
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. You must not misuse our content or services, attempt to gain unauthorised access, or use automated tools to copy content.
3. Intellectual Property
All content on this website, including text, images, logos, videos, and designs, is the property of Tosan Aji or its content suppliers and is protected by copyright and other intellectual property laws. You may share links to our pages; any other reuse requires our written permission.
4. User Accounts
To access certain features, you may be required to create an account. You are responsible for keeping your login details confidential and for all activities under your account. Please tell us immediately if you suspect unauthorised use.
5. Content & Information
We strive to provide accurate and up-to-date information about keris, empus, services, and heritage. However, we do not guarantee that all content is complete, accurate, or error-free. Spiritual and philosophical descriptions reflect tradition and are not factual claims or guarantees.
6. Purchases & Payments
All prices are shown in euros (EUR) and include VAT where applicable. A purchase is confirmed when you receive our order confirmation by email. Each keris is unique; if an item turns out to be unavailable after ordering, we will refund you in full.
Payments are processed securely by our payment providers. We never store your full card details.
7. Shipping & Delivery
Delivery times and costs are described on our Shipping Information page. You are responsible for checking that a keris (a bladed heirloom object) may be imported into your country and for any import duties or taxes.
8. Returns & Refunds
Consumers in the EU have a 14-day right of withdrawal for most purchases. How returns and refunds work, and which items are excluded (such as custom orders and completed services), is explained in our Returns Policy.
9. Prohibited Activities
- Selling or listing items that are not authentic or that you do not have the right to sell.
- Providing false information about yourself, an empu, a seller, or a keris.
- Using the website for fraud, harassment, spam, or to distribute malware.
10. Limitation of Liability
To the extent permitted by law, Tosan Aji is not liable for indirect or consequential loss arising from the use of the website. Nothing in these terms limits your statutory rights as a consumer.
11. Privacy
How we collect and use personal data is described in our Privacy Policy.
12. Changes to Terms
We may update these terms from time to time. The “Last updated” date at the top of this page shows when they last changed. Orders are governed by the terms in force when the order was placed.
13. Governing Law
These terms are governed by the laws of [country]. Disputes will be submitted to the competent court in [city], without prejudice to your rights as a consumer in your country of residence. EU consumers can also use the European Online Dispute Resolution platform.
14. Contact Us
Questions about these terms? Contact our team or email info@tosanaji.id.
